Privacy Policy for SMM Platform

Effective Date: May 18, 2026

Welcome to the SMM Platform operated by Sridix Technology LLP. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform available at https://smm.sridix.com.

By accessing or using the platform, you agree to the practices described in this Privacy Policy.

1. About Us

SMM Platform is an internal and client-focused social media marketing management platform developed and managed by Sridix Technology LLP.

The platform may be used for:

• Social media marketing management
• Campaign handling
• Content scheduling
• Analytics and reporting
• Client account management
• Internal workflow and automation

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Company name
• Billing details
• User profile information

Account & Login Information

• Username
• Password (encrypted)
• Login activity
• IP address
• Browser and device information

Social Media Data

When authorized by users, we may access:

• Social media profile details
• Page/account information
• Post content
• Engagement metrics
• Analytics data
• Messaging or communication metadata (where applicable)

Usage Data

We may automatically collect:

• Pages visited
• Session duration
• Device type
• Browser type
• Operating system
• Referral URLs
• Platform interaction logs

3. How We Use Your Information

We use collected information for purposes including:

• Providing and maintaining the platform
• Managing user accounts
• Improving platform performance
• Customer support and communication
• Analytics and reporting
• Security monitoring
• Fraud prevention
• Service optimization
• Internal business operations
• Compliance with legal obligations

4. Social Media Platform Integrations

Our platform may integrate with third-party platforms including:

• Facebook
• Instagram
• LinkedIn
• YouTube
• X (Twitter)

By connecting your accounts, you authorize us to access and process information permitted by those platforms and your privacy settings.

We do not sell or misuse your social media account data.

5. Data Sharing & Disclosure

We do not sell your personal information.

However, we may share information with:

• Trusted service providers
• Hosting providers
• Analytics providers
• Payment processors
• Legal authorities when required by law
• Internal employees or contractors for operational purposes

All third parties are required to maintain confidentiality and security standards.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide services
• Maintain records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

You may request account deletion at any time.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• SSL encryption
• Secure servers
• Access controls
• Password encryption
• Firewall protection
• Monitoring systems

However, no electronic transmission or storage method is 100% secure.

8. Cookies & Tracking Technologies

We may use:

• Cookies
• Session storage
• Analytics tools
• Tracking technologies

These help improve user experience, analyze traffic, and maintain platform functionality.

You may disable cookies through your browser settings, though some features may not function properly.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Withdraw consent
• Request data portability

To exercise these rights, contact us using the details below.

10. Third-Party Services

Our platform may contain links or integrations with third-party websites and services. We are not responsible for their privacy practices.

Users should review the respective privacy policies of third-party services separately.

11. Children’s Privacy

Our platform is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction where data protection laws may differ.

By using the platform, you consent to such transfers where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on:
https://smm.sridix.com

Continued use of the platform after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy, you may contact:

Sridix Technology LLP
Website: https://sridix.com
Platform: https://smm.sridix.com

Email: [email protected]

15. Consent

By using the SMM Platform, you consent to this Privacy Policy and agree to its terms.